We are currently experiencing some issues with the latest ThingLink WordPress plugin (1.1.02) not working properly. We apologize for any inconvenience caused by this bug. We are currently working on fixing it.
Regards,
Marko
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We kindly ask our ThingLink WordPress plugin users to update to the latest version (1.2.). We encountered a serious bug in version 1.1.02 that broke the entire WP admin view. We deeply apologize for the inconvenience this issue might have caused. Feel free to contact support@thinglink.com for any feedback or questions you might have. Thank you!
Regards,
Marko -
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We finally managed to update our WordPress plugin so that it supports all current WordPress versions (3.5 and older). The latest stable version is 1.4. The previous versions (from 1.2 to 1.3) did not unfortunately seem to solve the issue for all our users. If the previous plugin versions have managed to break down your WordPress admin view (/wp-admin) and you are unable to access your admin interface using your web browser, we would kindly like to ask you to manually remove the broken ThingLink WP plugin. Here is how you can do it via FTP:
1. Install an FTP client (e.g. FileZilla)
2. Connect to your site via FTP using the FTP address (ftp://) of your site and your FTP credentials (username & password). If you don't have this information you should contact your hosting provider. They will know it.
3. Once you have connected to your site via FTP navigate to your WordPress plugin directory located under /wp-content/plugins
4. Delete the folder named thinglink
This will delete the ThingLink plugin from your WordPress blog. Now you should be able to access your WP admin interface again. If you wish to re-install the ThingLink plugin just navigate to Plugins -> Add New and type in thinglink to the Search field. Click Install Now to install the plugin.
We are terribly sorry for any inconvenience our broken WP plugin (1.1.02-1.3) might have caused you. If you need any help in manually removing a broken ThingLink plugin from your WordPress site, don't hestitate to contact us at support@thinglink.com.
Kind regards,
Marko -
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How this plugin works, even after installing 1.4 on WP 3.4.2 (Plugin active) I can't see any thing on the site. IS there any Video Tutorial available for this?
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Hi Sajo,
Could you let me know the address of your website so I could take a look if there is something blocking the functionality? Thank you :)
Regards,
Marko
PS. there's currently no video tutorial on how to setup ThingLink for WordPress. I'll go ahead and create one. Thanks for the feedback :) -
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Nope... Same problem here. I have it installed, no bugs but also nothing showing up to tag pictures sadly enough.
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Hi Dominic and Abdel,
Are you logged in to ThingLink? Have you gone to the Plugin Settings page as instructed by the help page and seen you ThingLink ID filled in: http://www.thinglink.com/help/WordPress ? If yes, please drop us your wordpress blog URL and I will be happy to check what's wrong.
Best,
-Albert -
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Yup... I am logged in but still not seeing any thinglink items.
I was wondering if it might have something to do with the fact that I am trying to get it to work on my local host? I don't know if this can cause the problem but if so, please let me know. -
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Thanks for the reply. I manged to get mine working in the end. It also turmed out that my plugin for blocking ads in chrome was also preventing it from working.
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Aaaaaah now this is something I can check out. Thanks for this post! You mean add blocker plus right?
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