What does ThingLink do? ThingLink helps you create interactive content to drive student engagement.
What kind of content can I create with ThingLink? You can use ThingLink tags in images and videos as well as 360° images and 360° videos! These may be used to enhance your infographics and maps, create narrated 360° tours and more.
Where can I use ThingLink? ThingLinks are fully responsive and work excellent on all devices, from small phones to large touch screens. Phones, tablets, desktops, touch screens, big screen TVs, mobile VR headsets, WebVR.
Do students need an account to view ThingLinks? No, ThingLinks do not require an account to be viewed as an embed or on our website.
Can you download ThingLinks for offline use? As of October, 1st 2019, ThingLink scenes and tours can be downloaded for offline use on desktop as a part of closed beta. The feature will become publicly available on select paid plans later this month.
Paid plans & free accounts
What is the difference between K12 & Higher Education and eLearning? eLearning accounts are best-suited for training employees and organizing online courses, while K12 & Higher Education plans are oriented at educational organizations for using ThingLink in the classrooms, creating content for projects and assignments.
How do I upgrade my ThingLink account? You can upgrade to Classroom Teacher by clicking the upgrade button and submitting your billing information. Your account will be billed & upgraded once the free trial ends. If you wish to connect multiple teachers at once, we ask you to request a quote for Schools & Districts plan from our sales team. Learn more here
Do you have monthly plans and do I have to pay with card? We don’t have monthly plans at this time, but if you have a special reason or case please don’t hesitate to contact us. We can send invoices starting with the Premium license, Professional upgrades must pay with card.
Can I pay with a purchase order? We only accept POs for school, district, and group purchases. Individual accounts must be purchased through the end user’s account with a credit card.
What is the difference between student and teacher accounts? Unlike teachers, students cannot publish their work. However, they can share it with their teacher through projects.
How can I use ThingLink as a FREE teacher? As a free teacher, you will be able to create and share image content. However, you won't be able to set up student accounts and allow your students to share their work. Learn more about using ThingLink as a free teacher here.
Can I measure my ThingLinks' efficiency? Yes! You can track your students' engagement using our in-built statistics tool.
Does ThingLink work virtual reality headsets? Currently ThingLink 360° content works through a mobile VR headset like Google Cardboard as well as through WebVR supported devices like Microsoft Mixed Reality headsets and Oculus. You can find a list of headsets tested by our team along with more information about viewing ThingLink content in VR in this article.
What if I am using ThingLink for eLearning or training purposes? Create interactive experiences for eLearning, corporate training or paid online courses, and embed them on LMS or other platforms. Suitable for educational content creators and online publishers across all sectors. Learn more.
What browsers does ThingLink work with? ThingLink is compatible with all major browsers (Chrome, Firefox, Safari, Opera, Edge). However, we strongly recommend keeping your browser updated as using old versions of browsers will likely result in technical issues.
Where is ThingLink hosted? Images, 360 images as well as VR experiences are hosted on AWS, while videos and 360 videos are hosted and streamed on Azure.
Can I change language in ThingLink? Unfortunately, ThingLink is available only in English.
Is ThingLink available in China? No, ThingLink is blocked in mainland China.
My question is not answered here, where can I get more help? Let our sales team answer your questions firstname.lastname@example.org.
Can I request a demo? Yes! You can schedule a live demo with our team here.
I’m not sure about your plans, can we get custom terms? Yes, if you have a special case request a custom quote to figure out the price for your usage.
Where can I submit feature requests? At the moment, you can submit feature requests by messaging us at email@example.com.