What are the views?
Views are counted when a direct link or webpage with ThingLinks embedded (e.g. LMS page) is loaded and each load counts as one view.
We limit the number of views for each user with a view quota calculated based on the total views during the last 12 months. Your views are not calculated towards the total view count for your own content.
How many views does my account have?
At the moment, free teacher accounts come with 1,000 views and paid teacher accounts provide you and your students with 12,000 views. School accounts have unlimited views.
You can find a full comparison of educational plans here.
Your current number of views and the view limit are displayed under the 'Billing' tab in your account settings.
Why is there a limit to the number of views?
ThingLink incurs hosting costs each time your content is loaded. The limitation also helps us identify accounts that abuse our free teacher offering for marketing purposes.
What happens if I run out of views?
When your account reaches and exceeds view limits, all embed ThingLinks will be displayed with a banner that will redirect the viewer to consume the content on ThingLink. The images will stay interactive but available only on ThingLink.
In addition, upon logging in you'll see a banner notifying you that you've run out of views.
How can I get more views?
Please submit a request to our support team.
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