Uploading a 360° video
Start with uploading a video by clicking the ‘Create’ button and selecting the video file you'd like to upload. Make sure that your video meets the following criteria:
- File format: MP4
- Aspect ratio: 2:1 (e.g. 2000x1000)
- Maximum resolution: 3840 x 1920
- Maximum file size: 2 GB
- Maximum duration: 20 minutes
- Codecs: H264 video codec and AAC audio codec
The content type is determined automatically. If your video is not being recognized as a 360, please check the aspect ratio or submit a tech support request here.
Adding tags to your video
After uploading you will enter the editor. On the left, there are three buttons and at the bottom, there is a time bar. Use the time bar to go to the time in the video where you want the tag to show. After finding the correct time, click Add tag.
Select a tag format on the left by clicking on it. A tag will appear. Use the fields on the left to enter content for your tag.
Click Done to save your tag. You can change the tag's position by clicking and dragging it. Adjust the length of time the tag appears by hovering over the tag in the time bar, and clicking and dragging on the yellow bars.
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