Password reset

If you have forgotten your password, follow these steps to request a password reset:

1. Visit https://www.thinglink.com/forgotPassword.
2. Enter your email address.
3. We will send you instructions to reset your password.

For Students

• Ask your teacher to change your password or contact us directly.
• Many student email addresses cannot receive emails from outside senders, so you may not receive the reset email.

Form Does Not Recognize My Email

• If you receive an error message saying 'We do not recognize this email address,' please ensure you have entered the correct email address.
• If the issue persists, submit a request to our tech support for assistance.

No Password Recovery Email Received

• Ensure you are using an active email address.
• Check your spam or junk folder for the reset email.
• Confirm that your email settings allow emails from @thinglink.com or specifically friendly-gnome@thinglink.com.

If you still do not receive the password recovery email after these checks, please submit a request to our tech support for further help.