ThingLink creations start with the blue create button. Click CREATE and then select what kind of content you'd like to upload:
File specifications:
Images:
- Supported file formats: JPEG, PNG, GIF, aPNG
- Image resolution: Any resolution is supported
- Max File size: 25MB
Note that you can use GIF and PNG files for animated background. However, the animation will not work if the image resolution is higher than 2559 pixels by either side.
Videos:
- Supported file formats: MP4
- Maximum Video resolution: 1920 x 1080
- Max File size: 10 GB
- Codecs: H264 video codec and AAC audio codec
360° Images:
- File format: JPEG
- Aspect ratio: 2:1
- Max resolution: 8192 x 4096
- Max file size: 25 MB
While 360° images may have different aspect ratios, our editor supports only 2:1 aspect ratio.
If your image does not look right after being uploaded, you might be uploading a dual-fisheye image instead of an equirectangular photo. Please see this article for more information or submit a tech support request.
360° Videos:
- File format: MP4
- Aspect ratio: 2:1 (e.g. 2000x1000)
- Maximum resolution: 3840 x 1920
- Max file size: 10 GB
- Codecs: H264 video codec and AAC audio codec (if present)
Video and image content for 'Text & media' tags:
Both images and videos can be uploaded into a 'Text & media tag'.
Images:
- Supported file formats: JPEG, PNG, GIF, PNG
- Image resolution: Any resolution is supported
- Max File size: 25MB
Videos:
- Supported file formats: MP4
- Max resolution: 1920 x 1080, recommended resolution: 640x360
- Max File size: 25MB
- Codecs: H264 video codec and AAC audio codec
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