ThingLink creations start with the blue create button. Click CREATE and then select what kind of content you'd like to upload:
File specifications:
Images:
- Supported file formats: JPEG, PNG, GIF, aPNG
- Image resolution: Any resolution is supported
- Max File size: 25MB
Note that you can use GIF and PNG files for animated background.
Videos:
- Supported file formats: MP4
- Maximum Video resolution: 1920 x 1080
- Max File size: 10 GB
- Codecs: H264 video codec and AAC audio codec
360° Images:
- File format: JPEG
- Aspect ratio: 2:1
- Max resolution: 8192 x 4096
- Max file size: 25 MB
While 360° images may have different aspect ratios, our editor supports only 2:1 aspect ratio.
If your image does not look right after being uploaded, you might be uploading a dual-fisheye image instead of an equirectangular photo. Please see this article for more information or submit a tech support request.
360° Videos:
- File format: MP4
- Aspect ratio: 2:1 (e.g. 2000x1000)
- Maximum resolution: 3840 x 1920
- Max file size: 10 GB
- Codecs: H264 video codec and AAC audio codec (if present)
Video and image content for 'Text & media' tags:
Both images and videos can be uploaded into a 'Text & media tag'.
Images:
- Supported file formats: JPEG, PNG, GIF, PNG
- Image resolution: Any resolution is supported
- Max File size: 25MB
Videos:
- Supported file formats: MP4
- Max resolution: 1920 x 1080, recommended resolution: 640x360
- Max File size: 25MB
- Codecs: H264 video codec and AAC audio codec
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