Uploading content & upload specifications – ThingLink

ThingLink creations start with the blue create button. Click CREATE and then select what kind of content you'd like to upload:

File specifications:

Images:

Supported file formats: JPEG, PNG, GIF, aPNG
Image resolution: Any resolution is supported
Max File size: 25MB

Note that you can use GIF and PNG files for animated background.

Videos:

Supported file formats: MP4
Max Video resolution: 1920 x 1080
Max File size: 2 GB
Codecs: H264 video codec and AAC audio codec

360° Images:

File format: JPEG
Aspect ratio: 2:1
Max resolution: 8192 x 4096
Max file size: 25 MB

While 360° images may have different aspect ratios, our editor supports only 2:1 aspect ratio.

If your image does not look right after being uploaded, you might be uploading a dual-fisheye image instead of an equirectangular photo. Please see this article for more information or submit a tech support request.

360° Videos:

File format: MP4
Aspect ratio: 2:1 (e.g. 2000x1000)
Maximum resolution: 3840 x 1920
Codecs: H264 video codec and AAC audio codec (if present)

Video and image content for 'Text & media' tags:

Both images and videos can be uploaded into a 'Text & media tag'.

Images:

Supported file formats: JPEG, PNG, GIF, PNG
Image resolution: Any resolution is supported
Max File size: 25MB

Videos:

Supported file formats: MP4
Max resolution: 1920 x 1080, recommended resolution: 640x360
Max File size: 25MB
Codecs: H264 video codec and AAC audio codec