Skip to main content

Update Card Information



  • Jeff

    I have emailed you directly to reverse a billing.

    However when my account is logged in I see only General, Login and Securit and Editor as tabs. You have a pretty major bug to fix if people can't get at their billing info.

  • Ivan Kiprin

    Jeff the billing tab is only shown to the subscription owner. If you have multiple accounts on ThingLink then you'll only see the Billing tab on the account you've used to purchase the subscription. You cannot manage it from other accounts.

    One of my colleagues will issue a refund later today.


Please sign in to leave a comment.

Powered by Zendesk