Setting Up Teams
It is possible to set up Thinglink inside Microsoft Teams, the leading online collaboration platform, as either a static tab or a configurable tab.
Any Office 365 user with proper permissions may install Thinglink as a part of their Teams experience. Installing ThingLink to Teams will show your personal ThingLink account and ThingLink editors inside Teams. You will be able to create regular and 360 images and share them with your team members.
Install: Adding ThingLink to your Team
To install Thinglink:
- Open Store -> Search for “Thinglink” -> Click “Install”.
If you cannot find the ThingLink app or the app requires admin approval when you try to sign in, please ask your Teams admin to reconfigure Teams app permission policies:
You can also reach out to our customer support here.
Click the three dots on the left side of your screen and choose the “ThingLink” application. ThingLink for Teams works only with Microsoft 365 Login. Click “Sign in with Microsoft” and you should be in your normal account (see below).
If you do not yet have a ThingLink account, one will be created for you and you will see our welcome experience.
Tab for Teams & Chats: adding your content to teams
You can add your Collections, shared folders or your profile page directly to your Teams channels (group chats) and individual chats.
To do this, click the “Add tab (+)” button on top of your team chat window and choose the Thinglink app. You will then see a dropdown that lets you choose which folder or collection you'd like to add to the chat:
Note that others will need to sign into their ThingLink accounts to view these tabs. The tabs function similarly to ThingLink's web version, meaning that if you share a folder, others will be able to view and edit content from that folder without leaving the tab.
Please be mindful of visibility issues - if you post a private folder to a tab, it will not become shared. The same applies to content inside collections.
When you find an interesting image or 360 image, click on the Share (or 'Publish') button. You will now see a new tab called “Teams” which will give you a deep link that you can share in a chat. When clicked, this will automatically open the image inside Teams as a popup.
Simply paste the link into your message. When clicked, the link will bring up your interactive image:
If your colleagues do not use ThingLink, make sure to change the visibility setting before sharing your content.
Please note that this button will not appear if you are using ThingLink outside of the Teams app.
Microsoft Teams FAQ
Is all Thinglink functionality available in Teams?
Yes, most of Thinglink is available, except for alternate login methods. You will need to set up Microsoft 365 Login to use Teams with a Thinglink account.
I am using Google Login, how do I use Teams?
Sign up to a new Microsoft Account and use your Google email address.
Do I use my Microsoft Account or my work/school account?
Both are supported. However, using your work/school account may need your administrator to first approve Thinglink for use, depending on your policies or permissions we need.
I cloned an image and the image (or a tag) disappeared or never loads!
Teams requires all content to be served through HTTPS. In the ThingLink image database, there is still a certain amount of content that is stored on a non-secure HTTP site. This means that when you search images in the Explore section, some images can be viewed, but not cloned for your own use. All new content that you upload to Teams is served from HTTPS and works fine.
Some of my old content is not visible in Teams!
This is likely to be the same issue as above. Some old content is not available in Teams due to it being served from a non-secure URL. You can try reuploading the images, or request via a support request that we move the image to a secure site. If you are a developer and your custom tags aren't showing, please ensure that you have a secure URL set up from which to serve the tag content.
When will you support X inside Teams?
We are working on adding new capabilities to our Teams integration. Please join our Facebook group and let us know if there's something cool you'd like us to consider!
- Direct audio recording is not supported if you are using the ThingLink app via the MS Teams app. If you are using the web version of MS Teams, this feature will be fully functional.
- ThingLink app may malfunction if you are using the web version of Teams in Edge with tracking prevention enabled. If you encounter this issue, please disable the tracking prevention for teams.microsoft.com, use the desktop app or a different browser.